Page 16 - Layout 1
P. 16

BUSINESS OF
  MEDICINE

continued from page 15                                                                             Medical Officer Care. Quality Management in Healthcare, 21(1): 44-47.
                                                                                                      13. Hunter, L. P., Weber, C. E., Morreale, A. P., & Wall, J. H. (2009). Patient satisfaction
References
                                                                                                   with retail health clinic care. Journal of the American Academy of Nurse Practitioners,
   1. Mehrotra, A., Wang, M. C., Lave, J. R., Adams, J. L., & McGlynn, E. A. (2008).               21(10), 565-570.
Retail clinics, primary care physicians, and emergency departments: A comparison of pa-
tients’ visits. Health Affairs, 27(5), 1272-1282.                                                     14. Accenture. (2015). US Retail Health Clinics Expected to Nearly Double by 2017
                                                                                                   According to Accenture Analysis. Retrieved from https://www.ahip.org//wp-content/up-
   2. Kaissi, A. (2014). Flipping Health Care through Retail Clinics and Convenient Care           loads/2016/06/accenture-retail-health-clinics-pov.pdf
Models. IGI Global Publishers.
                                                                                                      15. Kaissi, A. (2010). Hospital- affiliated and hospital-owned retail clinics: Strategic con-
   3. American Academy of Family Physicians. (2010). AAFP board revises retail health              siderations and operational challenges. Journal of Health Care Management, 55(5), 325-
clinic policy academy opposes ongoing expansions in scope of service. Retrieved from               329.
http://www.aafp.org/news-now/inside-aafp/20100224retail-policy.html
                                                                                                      16. Kaissi A. & Charland, T. (2013). Hospital-owned retail clinics in the United States:
   4. American Academy of Family Physicians. (2013). Retrieved from                                Operations, patients and marketing. Primary Health Care, 3(1).
http://www.aafp.org/home.html
                                                                                                      17. Kaissi, A., & Charland, T. (2013). How satisfied are hospital systems with their own-
   5. American Academy of Pediatrics. (2006). AAP principles concerning retail-based clin-         ership of retail clinics? Journal of Healthcare Management, 58(2), 143-153.
ics. Retail-Based Clinic Policy Work Group. Pediatrics, 118, 2561
                                                                                                      18. Kaissi, A. (2015). Dealing with the Challenges of Healthcare Reform: American
   6. American Academy of Pediatrics. (2013). Retrieved from http://www.aap.org/en-                Hospital Systems Strive to Improve Access & Value through Retail Clinics” In Pedersen, A.;
us/Pages/Default.aspx                                                                              Waldorff, S.; Ferlie E., and Fitzgerald, L. (Eds.), Managing Change-From Health Policy to
                                                                                                   Practice. 2015.
   7. American Medical Association. (2013). Retrieved from http://www.ama-assn.org/ama
   8. Bachrach, D., Frohlich, J., Garcimonde, A., Nevitt, K. (2015). Building a Culture of            19. Kaissi, A. Shay, P., Roscoe, C. (2016). Hospital Systems, Convenient Care Strategies,
Health: The Value Proposition of Retail Clinics. Robert Wood Johnson Foundation Report.            and Healthcare Reform.” Journal of Healthcare Management. 61(2), 148-163.
   9. Mehrotra, A., Liu, H., Adams, J. L., Wang, M. C., Lave, J. R., Thygeson, M., McG-
lynn, E. A. (2009). Comparing costs & quality of care at retail clinics with that of other            20. Mundinger, M.O., Kane, R.L., Lenz, E.R., Totten, A.M., Tsai, W.Y., Cleary, P.D., et
medical settings for 3 common illnesses. Annals of Internal Medicine, 151, 321-328.                al. (2000). Primary care outcomes in patients treated by nurse practitioners or physicians:
   10. Rohrer, J. E., Yapuncich, K. M., Adamson, S. C., & Angstam, K. B. (2008). Do retail         a randomized trial. JAMA, 283(1), 59–68.
clinics increase early return visits for pediatric clinics? Journal of the American Board of Fam-
ily Medicine, 21, 475-476.                                                                            21. Lenz, E., Mundinger, M., Kane, R., Hopkins, S. Lin, S. (2004). Primary care out-
   11. Rohrer, J. E., Angstam, K. B., & Furst, J. W. (2009). Impact of retail walk-in care on      comes in patients treated by nurse practitioners or physicians: Two-year follow-up. Medical
early return visits by adult primary care patients. Quality Management in Health Care, 1,          Care Research and Review, 61(3), 332-351.
18-23.
   12. Rohrer, J. E., Garrison, G. M., Angstam, K. B. (2012). Early Return Visits by Pedi-            22. Merchant Medicine. (2015). Patient & Customer Perspectives on Walk-In Medicine:
atric Primary Care Patients with Otitis Media: A Retail Nurse Practitioner Clinic vs. Standard     A Merchant Medicine Research Report conducted by Sparks Research and sponsored by DX
                                                                                                   Marketing.

16 San Antonio Medicine • December 2016
   11   12   13   14   15   16   17   18   19   20   21